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Linkway Electronics Limited is a leading Nigerian electronics and household appliances company, serving a wide customer base with quality products under the MeWe Electronics brand. The company is the sole distributor of MeWe Electronics in Nigeria. We uphold strong values and a positive workplace culture, embracing diversity and equal opportunities. We do not discriminate against individuals on the basis of colour, gender, status, or any other irrelevant personal characteristics. Linkway Electronics Limited is committed to making a meaningful and positive impact on society through quality products, excellent service, and responsible business practices. We are recruiting to fill the position below:
Job Title: Aftersales Service Center Supervisor
Location: 79, Asa-Afariogun Street, Ajao Estate, Eleganza Plaza, Off Airport Road - Lagos
Employment Type: Full-time
Linkway Electronics Limited, an electronics and home appliances company, is seeking an experienced Aftersales Service Centre Supervisor to oversee service centre operations, coordinate technical teams, spare parts teams, ensure efficient product repairs, and maintain high customer satisfaction.
Supervise and coordinate the daily operations of the aftersales service centre to ensure smooth and efficient service delivery. Manage and monitor technicians and other service centre personnel, ensuring productivity and adherence to operational standards. Oversee the diagnosis, troubleshooting, repair and maintenance of electronic products and home appliances. Ensure timely resolution of customer complaints, product faults, warranty claims and other aftersales service requests. Monitor repair turnaround time and ensure that all service requests are handled within established timelines. Coordinate the availability, usage and proper management of spare parts, tools and technical equipment. Ensure that all repairs and technical services meet the company's quality standards and customer satisfaction requirements. Prepare and submit regular operational reports covering repairs, pending jobs, completed jobs, customer complaints and team performance. Monitor service centre performance, identify operational challenges and recommend improvements to enhance efficiency and service quality. Ensure compliance with company policies, operational procedures, safety standards and any other duties assigned by Management.
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Bachelor's Degree or HND in Electrical/Electronics Engineering, Computer Engineering or a related field. Minimum of 2–5 years of relevant work experience in an Electronics or Home Appliances company. We are specifically interested in candidates with previous working experience in an Electronics or Home Appliances company and practical knowledge of the 3Cs (Computers, Communication and Consumer Electronics). Previous experience in supervising or coordinating an aftersales service centre is essential. Must have practical industry knowledge and experience across the 3Cs (Computers, Communication and Consumer Electronics). Good understanding of electronics troubleshooting, product repairs, warranty management and aftersales operations. Strong leadership, communication, organisational and problem-solving skills. Ability to manage technical teams and work effectively under pressure. Salary N250,000 - N350,000 monthly, negotiable based on experience and competence.
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Deadline
31 Dec 2026
Applications
0 candidates so far
Salary
₦250k – ₦350k / month
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