Assistant Network Engineer

The Churchgate Group has continuously enhanced the productivity of the most populous African nation through multi-channel business industries and cloud-embracing monuments. We are shooting for the stars and redefining the skylines of Lagos and Abuja with distinctive residential and commercial real estate of exceptional quality that positively enhances communities. A half-century is a long time, but the Churchgate group has continuously delivered on its promise to enhance the productivity and economic growth of Nigeria’s most successful entities by providing choice properties across the country. We are recruiting to fill the position below:

Job Title: Assistant Network Engineer

Location: Abuja (FCT)

Employment Type: Full-time

Job Summary

The Asst. Network Engineer will primarily assist the Sr. Network Engineer in managing and maintaining the entire network infrastructure of the WTC. The role ensures reliable VoIP services for residential and commercial clients, maintains and troubleshoots access control systems, and supports multi-dish-to-home solutions for tenants. Key duties include managing routers, switches, and firewalls with proper PPM schedules via the Smartcheck application, rapidly resolving tenant-reported outages through the SMARTCHECK ticketing system, and implementing WTC-specific security protocols in compliance with tower policies.

Key Responsibilities

Deploy, configure, and troubleshoot VoIP systems for both Residential (SAT) and Commercial (CT) clients at WTC, ensuring seamless call quality and connectivity. Maintain and troubleshoot WTC’s access control systems (e.g., card readers, biometrics) across both towers (SAT & CT), ensuring security compliance. Support and optimize WTC’s CT & SAT Multi-Dish-to-Home solutions, including signal distribution, alignment, and troubleshooting for tenants. Configure and manage WTC’s dedicated network infrastructure (routers, switches, firewalls) for SAT (Service Apartment Tower), CT (Commercial Tower), and the Recreation Area, with proper PPM schedules on the Smartcheck application. Rapidly diagnose and resolve WTC tenant-reported network issues (e.g., VoIP drops, dish signal loss, access control failures) as per open tickets on the SMARTCHECK ticketing system. Implement WTC-specific security protocols (VPNs, ACLs) for SAT (residential) and CT (corporate) networks, adhering to tower policies. Liaise with WTC-approved vendors for hardware repairs (e.g., dish systems, access control panels) and ISP escalations. Maintain detailed records of SAT/CT network topologies, VoIP configurations, and access control logs for audits. Use WTC’s designated tools (e.g., SolarWinds, PRTG, on-site OTDR) to monitor SAT/CT network performance and pre-empt disruptions. Work with WTC Facility Management to align network upgrades (e.g., new tenant installations) with tower operations.