Associate Director, Technical Services and Service Readiness

Jhpiego, an Affiliate of Johns Hopkins University, is a global leader in improving healthcare services for women and their families. We are recruiting to fill the position below:

Job Title: Associate Director, Technical Services and Service Readiness Job ID: 2026-8330

Location: Abuja Employment Status: Full-Time Overview The Associate Director, Technical and Service Readiness will ensure that infrastructure and equipment investments translate into improved facility performance and service delivery. The position will lead workforce development, service readiness assessments, clinical equipment utilization, and quality improvement activities

Responsibilities

Service Readiness Strengthening: Lead assessments of facility readiness and operational requirements. Ensure infrastructure and equipment investments are aligned with intended clinical services. Support operationalization of upgraded facilities. Workforce Capacity Development: Develop and implement training plans for healthcare workers. Ensure competency-based training on newly deployed equipment and infrastructure. Establish mentorship and supportive supervision systems. Clinical Technology Utilization: Lead user training and post-installation support. Ensure safe and effective use of oxygen systems, CPAP, phototherapy, radiant warmers, cold chain systems, and emergency obstetric equipment. Monitor competency and utilization rates. Quality Improvement: Support facility quality improvement processes. Strengthen compliance with clinical protocols, IPC standards, and patient safety requirements. Conduct service readiness reviews and performance assessments. Required

Qualifications

Advanced Degree in Medicine, Nursing, Public Health, Biomedical Sciences, or Health Systems. Minimum of 15 years of experience in health workforce development, service delivery improvement, or clinical systems strengthening. Experience supporting MNCH and emergency care services.