Customer Service Officer

Philban Consulting Limited is a recruitment and employment platform. We offer high-quality services to provide our clients with staff from various fields in different business sectors such as accounting, finance, front desk managers, office management, hospitality management, chefs, drivers, etc. Our services are affordable, very reliable and safe. We are just a phone call away. It is easy to understand that strong leaders and strong teams are directly linked to an organization's success. Phil Ban has continued to help organizations maximize the potential of their human resources. We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikeja, Lagos

Employment Type: Full-time Requirements Must possess a minimum of OND, HND, or a Bachelor's degree in Business Administration, Marketing, Mass Communication, or a related field. Must be computer literate, with good knowledge of Microsoft Word, Excel, email, and other relevant office applications. Must have good verbal and written communication skills. Must attend to customers' inquiries, complaints, and requests professionally and promptly. Must provide accurate information about the company's products and services to customers. Must handle customer complaints effectively and ensure customer satisfaction. Must maintain accurate customer records, prepare reports, and update relevant databases. Must possess good interpersonal, problem-solving, and organizational skills. Must be polite, patient, presentable, honest, and able to work effectively with minimal supervision. Previous experience in customer service or a related role is an added advantage. Salary N150,000 monthly.