Dispatch Coordinator

Bretty Consultancy Services, a Human Resource and Business consultancy firm, is recruiting suitably qualified candidates to fill the position below:

Job Title: Dispatch Coordinator

Location: Sabon Wuse, Niger

Employment Type: Full-time

Job Summary

We are seeking an organised, reliable, and proactive Dispatch Coordinator to monitor and coordinate truck movements from the plant to delivery sites. The successful candidate will ensure timely deliveries, maintain accurate dispatch records, follow up with drivers and transporters, and promptly resolve delivery-related issues.

Key Responsibilities

Track all loaded trucks from the plant to their designated delivery sites using vehicle registration numbers and driver contact details. Confirm truck arrivals and obtain proof of delivery, including signed delivery notes and receiving confirmations. Maintain regular communication with drivers, transporters, site representatives, and internal teams. Monitor delays, breakdowns, and route challenges, ensuring timely escalation and resolution. Provide regular updates on truck movements and estimated arrival times to the Logistics Head, Sales Team, and customers. Verify delivered quantities and materials against dispatch records and report shortages or discrepancies immediately. Maintain accurate daily dispatch and tracking records, including vehicle details, driver information, quantities, dispatch times, arrival times, and delivery status. Coordinate with the plant and dispatch team to obtain loading information and truck details. Support transporter payment processing by providing delivery confirmations and relevant documentation. Prepare daily reports summarising dispatched trucks, trucks in transit, completed deliveries, and outstanding issues.

Requirements

and

Qualifications

Previous experience in logistics, dispatch, fleet monitoring, or transport coordination is an advantage. Strong communication, coordination, and follow-up skills. Basic to good working knowledge of Microsoft Excel, email, telephone, and WhatsApp communication. Good knowledge of Abuja and major transport routes is an added advantage. Strong organisational skills, attention to detail, and reliability. Ability to manage multiple truck movements and handle field coordination effectively. Ability to identify and escalate delivery issues promptly.