Experienced Hotel Waiter / Waitress

Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily accessible with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 32-room Hotel offers tastefully furnished deluxe executive and super executive rooms as well as one- and two-bedroom luxury suites. We are recruiting to fill the position below:

Job Title: Experienced Hotel Waiter / Waitress

Location: Berger, Lagos

Employment Type: Full-time Responsibilities /

Job Description

Handles guests’ bills and invoices in a good quality service manner. Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation. To be familiar with all food and beverage items on the outlet menu. To prepare the outlet for operation, including setting and resetting tables, light cleaning, and other assigned tasks. To take food and beverage orders from guests, upselling wherever possible. To utilize the outlet point-of-sales system as prescribed To ensure that all sales are properly recorded, follow the prescribed procedures for ordering, voiding, or correcting items. To serve food and beverages according to the standards established. To clear tables and remove dirty dishes to the dish area. To complete opening and closing duties as assigned. To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients. To follow the presentation guidelines as established by the Management Serves food and beverages to guests according to prescribed service standards and procedures of room service with emphasis on speed and accuracy. Reports to the Restaurant Supervisor at the start of the shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments, and complaints. Accomplishes and forwards the captain's order slip to the kitchen for orders of food and for drinks to the supervisor, or does so efficiently and correctly. Familiarize with all food and beverage items in the menu, items on promotions and daily special menu, their ingredients, method of preparation, portion size, and presentation to be able to deliver ideal service maximizing guest satisfaction.

Requirements