Hotel General Manager (Expatriate)

Bolton White Group is a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business. Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated. We are recruiting to fill the position below:

Job Title: Hotel General Manager (Expatriate)

Location: Abuja (FCT)

Employment Type: Full-time Job

Responsibilities

Set the hotel’s strategic direction and operational goals. Oversee all hotel departments, including Operations, Sales, Marketing, Finance, HR, Maintenance, F&B, and Housekeeping. Develop and manage annual budgets, forecasts, and financial reports. Maximise revenue and profitability through cost control and revenue management strategies. Uphold high standards of service, comfort, and cleanliness throughout the hotel. Monitor guest feedback and ensure prompt resolution of issues and complaints. Hire, train, supervise, and evaluate department heads and senior staff. Foster a positive workplace culture and promote staff development and engagement. Oversee marketing, PR, and promotional strategies to enhance hotel visibility and occupancy. Ensure brand compliance and drive strong brand reputation and loyalty. Ensure full compliance with health, safety, legal, and regulatory requirements. Implement and maintain risk management and emergency response plans. Maintain strong relationships with hotel owners, investors, and other stakeholders. Provide regular reports on financial and operational performance to hotel ownership. Identify new business opportunities, partnerships, and market trends for hotel growth. Implement operational systems and processes to ensure efficiency and service excellence.

Job Requirements

Education &

Qualifications

Bachelor’s Degree in Hospitality Management, Business Administration, or a related field. Experience: 10–15years of experience in hotel management, with at least 5 -7years in a senior leadership role. Proven track record of successful hotel operations and revenue growth. Experience managing multiple departments and large teams.