IT Officer

Vixa Pharmaceutical Co Ltd was founded by Chief Sir Ebuka Okafor, an entrepreneur with vast experience in the pharmaceutical industry. Vixa Pharmaceutical Co Ltd has come of age with an imposing record of over 10 years meeting the needs of sick and needy through a range of globally sourced, best-in-their-class life saving medicines. Our range of pharmaceutical products include critical care, super specialty products covering the categories of Anti-Malarial, Anti-Biotic, Anti-Fungal, Anti-Emetic, Steroid, NSAID drugs, Anti-Spasmodic, Anti-Hypertensive, Worm Expellant, Anti-Hastimine and Anti-Psychotic drugs. Today, Vixa Pharmaceutical Co Ltd. is a house hold name with diverse marketing activities all over Nigeria and with a staff strength of over 150. Our major partners are mainly from China and India and we have over 100 registered products with NAFDAC. We are poised for the future in the mission to be the leading pharmaceutical company in Nigeria through the provision of world class services to our customers and other stakeholders and the vision to be the largest manufacturer of drugs in the whole of West Africa. We are recruiting to fill the position below:

Job Title: IT Officer

Location: Lagos

Employment Type: Full-time Job Summary To ensure smooth, secure, and uninterrupted IT operations across Head Office and all subsidiaries, supporting sales, factory, finance, and admin functions. To drive digitalization, protect company data, and minimize system downtime for business continuity.

Responsibilities

IT Infrastructure & Support Manage and maintain all company hardware: Laptops, Desktops, Printers, Routers, CCTV, Biometric attendance, PABX. Install and configure operating systems (Windows), MS Office, Antivirus, and business applications. Provide day-to-day helpdesk support to Head Office and remote support to RSMs and subsidiary staff via phone/TeamViewer/AnyDesk. Ensure 99% uptime of internet connectivity, email (corporate email), and LAN/WAN across all locations. Manage internet vendors (ISP) and ensure service level. Systems & Business Applications: Administer ERP / Accounting Software (e.g., Sage, QuickBooks, SAP B1), Sales Force Automation tool used by Reps. Manage user creation, access rights, password resets, and data backup. Coordinate with software vendors for troubleshooting and updates. Ensure sales data, stock data, and factory data are syncing correctly. Network & Security: Manage firewalls, antivirus console, and endpoint protection. Implement data security policies - no unauthorized software, USB control, email security. Ensure daily/weekly backup of critical data (Finance server, HR data, Sales data) both locally and on cloud/Google Drive. Enforce IT policy: Internet usage, password policy, device usage. Website, Email & Digital Assets: Manage company domain, website uptime, and corporate emails (cPanel). Create official emails for new staff and disable for exited staff within 24 hours. Support digital marketing team with website updates where needed. Asset Management & Documentation: Maintain accurate IT Asset Register for all subsidiaries - tag all laptops, printers, etc. Keep record of licenses, warranties, and renewal dates. Maintain stock of IT consumables (toners, cables, etc.). Projects & Digital Transformation Support Head of Department in IT projects: e.g., deployment of HRIS, implementation of CCTV in new subsidiary, migration to cloud. Propose cost-effective IT solutions to reduce cost and improve efficiency.