Lead, Business Process Management Optimisation & Analysis

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices. We are recruiting to fill the position below:

Job Title: Lead, Business Process Management Optimisation & Analysis

Location: Walter Carrington Crescent, Lagos Job Description To define needs and the rationale for change, to recommend and design solutions that can deliver value to Stakeholders. Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets and future development phases. Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets as well as future product development phases. Write project scopes and functional specifications, estimate project costs, risks and assumptions. Manage timescales and resource requirements for the successful completion of each phase of development. Guides and directs the process of addressing business challenges through clear articulation of business problems and opportunities, designing practical business solutions and implementing solutions in a disciplined and structured manner. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Identifies and defines tactical operational performance metrics geared towards meeting country objectives by analysing the existing gaps. Collaborates with other areas to ensure that best practices and a standard approach is followed. Provides accurate and timeous MIS (from relevant sources) as per the matrix agreed with Centre (ROA Operations) to enable informed decision.

Qualifications

BSc in Information Technology, Computer Science, Engineering or related field Professional certification such as Lean Six Sigma (Green /Black Belt), Business Analysis Trainings & Certifications (CBAP) etc. can be an added advantage. Experience: 5-7years Experience in management of complex operations, ideally within the financial service sector. Knowledge in process / project management is required. Behavioural Competencies: Adopting Practical Approaches Articulating Information Conveying Self-Confidence Interacting with People Interpreting Data Making Decisions Technical Competencies: Business Process Improvement Data Integrity IT Applications IT Systems.