Manager, Capacity

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices. We are recruiting to fill the position below:

Job Title: Manager, Capacity

Location: Walter Carrington Cres, Lagos

Job type: Full-time (Hybrid) Business Segment: Personal & Private Banking

Job Description

Planning, analysis, and optimisation of capacity infrastructure (storage, networks, midrange and the mainframe), in order to satisfy the demands of the business in a scheduled manner and at a rational and reasonable cost. Provides background analysis and trend analysis to support the estimation of future capacity requirements. Manages capacity issues and takes preventive steps to avoid future issues through analysis of incidents and problems. Drives optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives. Defines specific Capacity and Performance Monitoring and Alert threshold requirements based on Service Designs. Perform, Define, create, and maintain capacity plans for specified GTI Products and Services. Delivers Capacity Reports and Metrics to support Capacity Management and other GTI functions. Perform IT component or resource-level capacity planning and IT-service-level capacity planning.

Requirements

Qualifications

B.Sc Information Management Technology, Computer Science, Statistics /Mathematics or related field. Relevant infrastructure platform specific certification, Relevant capacity management tool certification, ITIL Foundation V3/V4 can be an added advantage. Experience: 1 - 2 years experience as a capacity planner, hands-on system engineer, performance analyst and / or information system modeller on relevant platforms. 1 - 2 years experience using capacity planning tools, demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements. Demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements Additional Information: Behavioural Competencies: Adopting Practical Approaches Challenging Ideas Developing Expertise Embracing Change Empowering Individuals Examining Information Technical Competencies: Application Knowledge for Support Incident and Problem Management Infrastructure and Platforms Support IT Applications IT Programme Management Root Cause Analysis Service Management Processes