Operations Support Personnel

Uridium Technologies - Established in 2016, Uridium Technologies is a leading enterprise technology Integrator specialized in the deployment of dynamic and highly scalable ICT Infrastructure Solutions. Our customer cut across various segments including Banking, Telecommunication, Education, Oil/Gas, Power, Utilities and Government Institutions; internationally and locally. Our capabilities are entrenched in our strategy that is built to simplify complex situations into milestone successes, professionalism, and ability to deliver workable solutions within time and budget. Uridium believes in and pursues an excellent service culture, and delivers its operations through global best practices using its ISO9001 certification process. We are recruiting to fill the position below:

Job Title: Operations Support Personnel

Location: Lekki, Lagos

Job Description

We are looking for an Operations Support Personnel that would support in the Division's operational activities such as design and execution of the Division's initiatives and operations. Functions also include contributing to revenue matters, understanding general business operations, and working with other teams on projects, project status reporting and execution of change control processes. Roles &

Responsibilities

Periodic reconciliation of transactions processed through the Swift and RTGS platform for PAPSS Participants. Investigation and Monitoring of Swift/RTGS transaction processing and facilitation of timely resolution of identified exceptions by relevant stakeholders. Periodic reporting on payments processed, analysis of trend and provision of ad hoc management reports required for decision making and effective management of activities on the platform. Use of available tools and personal judgement to identify and report on suspicious transactions. Provision of relevant feedback on observed system challenges, bugs, and desired new features on the platform. Analysis and resolution of settlement and other operational issues that may be escalated by customer service team, partners/aggregators, and other relevant stakeholders. Rendering of relevant statutory and/or regulatory returns, if any. Configuration of rate changes, service fees and other front-end updates that may be required. Facilitation of training for new users on the platform.

Requirements