Quality Assurance Manager

Global Linkers Limited is a dynamic Human Resources Services company committed to setting the standard for excellence in talent management. Our vision is clear: to be the premier and best-in-class HR partner in Nigeria, Africa, and around the world. We are recruiting to fill the position below:

Job Title: Quality Assurance Manager

Location: Calabar, Cross River

Employment Type: Full-time

Job Summary

The Quality Assurance Manager is responsible for ensuring that all Pharmauetical manufacturing processes, products, and quality systems comply with Good Manufacturing Practices (GMP), regulatory requirements, and established quality standards. The role oversees quality assurance activities, documentation, audits, deviations, CAPA, and continuous improvement to ensure the production of safe, effective, and quality-assured healthcare products.

Key Responsibilities

Develop, implement, and maintain the Quality Management System (QMS). Ensure compliance with GMP, NAFDAC requirements, and applicable regulatory standards. Review and approve Batch Manufacturing Records (BMR), Batch Packaging Records (BPR), SOPs, and other quality documents. Monitor manufacturing and packaging processes to ensure compliance with approved procedures. Manage deviations, non-conformances, change controls, investigations, and Corrective and Preventive Actions (CAPA). Coordinate internal, supplier, and regulatory audits and ensure timely closure of audit findings. Oversee validation activities, document control, and quality risk assessments. Work closely with Quality Control (QC), Production, Warehouse, and other departments to resolve quality issues. Coordinate product complaints, product recalls, and investigations where necessary. Provide GMP training and promote a strong quality culture across the organisation. Prepare quality reports and monitor quality performance indicators. Ensure proper documentation, data integrity, and continuous improvement of quality processes.

Requirements

B.Pharm, B.Sc in Chemistry, Biochemistry, Microbiology, or another relevant scientific discipline. 5–8 years of relevant experience in quality assurance within pharmaceutical, healthcare, or regulated manufacturing, including at least 2–3 years in a supervisory or managerial role. Strong knowledge of GMP, QMS, CAPA, deviation management, change control, and validation. Knowledge of NAFDAC requirements and applicable healthcare manufacturing regulations. Experience managing quality audits, inspections, and compliance documentation. Relevant GMP or Quality Management certification is an advantage. Strong leadership, analytical, communication, and problem-solving skills. High attention to detail, integrity, and commitment to product quality and patient safety.