Relationship Officer

Retrust Microfinance Bank was officially launched in 2024 during the Annual Thanksgiving Ceremony of Zylus Group, of which the Bank is a proud subsidiary. The establishment of the Bank represents the Group’s strategic commitment to expanding financial inclusion and providing accessible banking solutions to individuals, entrepreneurs, and growing businesses. We are recruiting to fill the position below:

Job Title: Relationship Officer

Location: Ikeja, Lagos

Employment Type: Full-time

Job Summary

The Relationship Officer will be responsible for sourcing new customers, disbursement of collatarized loan, marketing the Bank's loan products, conducting credit assessments, monitoring loan portfolios, and ensuring timely loan repayments. The ideal candidate must possess strong marketing skills, excellent interpersonal abilities, and a passion for business development.

Key Responsibilities

Market and promote the Bank's loan products and services. Source and onboard new collatarized loan customers. Conduct customer visits, business appraisals, and credit investigations. Analyze customers' repayment capacity and recommend suitable loan facilities. Prepare and process loan applications in line with the Bank's policies. Monitor disbursed loans and ensure prompt repayment. Maintain quality loan portfolios and minimize delinquency rates. Build and maintain strong relationships with customers. Achieve assigned business development and portfolio growth targets. Prepare periodic reports on marketing and loan activities.

Requirements

Minimum of OND, HND, or Bachelor's Degree in Business Administration, Marketing, Banking & Finance, Economics, or related disciplines. Previous experience in loan marketing, sales, microfinance banking, or related financial services will be an added advantage. Strong communication, negotiation, and relationship management skills. Ability to work independently and meet targets. Good analytical and credit assessment skills. Proficiency in Microsoft Office applications. Competencies: Customer-focused mindset. High level of integrity and professionalism. Strong marketing and business development skills. Excellent presentation and persuasion abilities. Result-oriented and self-motivated. Salary N300,000 - N450,000 monthly.