Relationship Officer, UHNI (Private Banking)

Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa's Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism. We are recruiting to fill the position below:

Job Title: Relationship Officer, UHNI (Private Banking)

Location: Lagos

Job type: Full-time Job Grade: BO - SBO Job Overview To grow the bank’s UHNI customer base by acquisition of new customers via direct cold calls, referrals and leveraging the bank’s value chain whilst sustaining existing relationships.

Key Responsibilities

Actively source, prospect, and acquire new UHNI clients, leveraging existing networks and professional referrals. Prepare call plans. Follow through to ensure identified prospects are converted. Identify customer needs and proactively seek to provide products/ services to meet the anticipated needs. Participate in regular review of customer segment marketing strategies / customer plans and make appropriate improvement suggestions. Pay regular visits / make calls to key decision makers in the value chain of existing customers with a view to improving or maintaining good relationships. Develop competences as might be required by the bank, Group Head and Relationship Manager. Monitor and evaluate own portfolio performance. Perform other duties as assigned by the Relationship Manager and/or Group Head, Private Banking.

Qualifications & Experience

Bachelor's Degree in any relevant field with 3-4 years of relevant experience. Relevant professional certification will be an added advantage. Skills/Competencies: Excellent customer relationship development/management Strong customer service orientation Knowledge and understanding of Private Banking, Wealth Management, and the Retail market. Products Knowledge. Presentation and Selling skills. Credit appraisal and analysis Skills. Good negotiation, problem-solving and conflict resolution. Excellent communication and interpersonal skills High level of professionalism and discretion Attention to detail