Appointment Setter

Khadasha Africa is a pioneering organization committed to driving organizational success and economic growth across the African continent. We are building pathways for businesses to access global opportunities. We are an innovation-driven company focused on business support, and opportunity access, helping startups, SMEs connect with the resources they need to grow and compete globally. We are recruiting to fill the position below:

Job Title: Appointment Setter

Location: Lagos

Employment Type: Full-time

Job Summary

Khadasha is currently hiring on behalf of an innovative client in the cross-border business formation space. Our client help founders, e-commerce brands, and freelancers incorporate businesses in global markets (like the US, UK, and Canada), open foreign bank accounts, and support with the set up payment gateways like Stripe to sell globally. We are looking for a highly organized, persuasive, and proactive Appointment Setter to manage inbound lead pipelines. Your core objective is to ensure prospective business owners smoothly transition from their initial inquiry to a booked consultation call with our incorporation experts.

Key Responsibilities

Lead Follow-Up: Proactively reach out to inbound leads and inquiries via email, phone, and messaging to nurture interest and qualify prospects. Schedule Consultations: Coordinate with leads to book, confirm, and remind them of upcoming consultation calls with the sales and advisory teams. Pipeline Management: Maintain accurate, up-to-date records of all lead interactions, status changes, and scheduled appointments using Zoho Bigin. Calendar Coordination: Utilise Zoho Bookings to manage scheduling logistics, avoid double-bookings, and optimise the consultants' daily calendars. Reduce No-Shows: Implement effective follow-up strategies and reminder cadences to ensure high attendance rates for all scheduled calls.

Requirements

Proven experience as an Appointment Setter, Sales Development Representative (SDR), or in a similar lead-nurturing role. Mandatory Software Experience: Hands-on proficiency with Zoho Bigin (for CRM and pipeline management) and Zoho Bookings (for appointment scheduling). Exceptional written and verbal communication skills with a persuasive, customer-friendly tone. Strong organizational skills and the ability to manage multiple follow-ups and schedules simultaneously. Familiarity with global company incorporation, business banking is a strong plus. Salary N200,000 - N250,000 per month.