Business Development & Operations Manager

Stretch-it Concepts Limited - Our client is a construction and engineering company providing comprehensive construction, infrastructure, engineering and maintenance solutions to clients across the public and private sectors. The company is committed to delivering quality projects, innovative engineering solutions and reliable services through professional expertise, effective project execution and strong client relationships. They are recruiting to fill the position below:

Job Title: Business Development & Operations Manager

Location: Lagos

Employment Type: Full-time Gender Preference: Female candidates are strongly encouraged to apply.

Industry: Construction & Engineering

Job Summary

As part of its growth and expansion strategy, the company seeks to recruit a competent, commercially minded and results-driven Business Development & Operations Manager to drive business growth while providing effective oversight of its day-to-day operations. The Business Development & Operations Manager will be responsible for identifying and developing new business opportunities, building strategic relationships, securing contracts and driving revenue growth, while ensuring the smooth and efficient running of the company's operations. The successful candidate will provide strategic and operational support to management, coordinate business activities, oversee operational processes, monitor project execution and ensure that resources are effectively deployed to achieve organisational objectives. This role requires an individual with a strong understanding of the construction and engineering industry, excellent business development capabilities, sound commercial judgement and the ability to coordinate people, processes and projects effectively.

Key Responsibilities

Business Development & Growth: Identify, research and pursue new business opportunities across public and private sector markets. Develop and implement business development strategies to increase the company's market presence, revenue and profitability. Identify potential clients, project opportunities, partnerships and strategic alliances. Build and maintain strong relationships with clients, consultants, contractors, government agencies and other industry stakeholders. Proactively source and follow up on leads, tenders, bids and contract opportunities. Represent the company at business meetings, industry events, networking engagements and client presentations. Develop and maintain a robust pipeline of prospective clients and business opportunities. Monitor industry trends, market developments, competitor activities and emerging opportunities. Prepare business proposals, presentations, quotations and other commercial documents. Tendering, Bidding & Contract Development: Identify relevant government and private-sector tenders and procurement opportunities. Coordinate the preparation and submission of expressions of interest (EOIs), prequalification documents, technical and commercial proposals, and tender submissions. Work with the technical, engineering and project teams to develop competitive and commercially viable proposals. Review tender requirements, project specifications, pricing and submission timelines. Follow up on submitted proposals and maintain proper records of tender activities and outcomes. Support contract negotiations and ensure that agreed commercial terms align with the company's business interests. Operations Management: Oversee the day-to-day business operations and ensure that activities run efficiently. Coordinate the activities of departments and teams to ensure alignment with organisational goals. Establish and monitor operational processes, procedures and performance standards. Ensure that resources, equipment, personnel and materials are effectively coordinated and utilised. Identify operational gaps, inefficiencies and potential risks and recommend appropriate solutions. Monitor the implementation of management decisions and ensure timely execution of assigned responsibilities. Ensure effective communication and coordination between management, project teams, administrative staff and external stakeholders. Provide regular operational updates and reports to management. Project & Service Delivery Coordination: Work closely with project managers, engineers, site supervisors and technical teams to monitor project progress. Ensure that projects are executed in line with agreed timelines, budgets, specifications and quality expectations. Monitor project milestones, deliverables and resource requirements. Identify potential project delays, operational challenges and implementation risks and escalate them appropriately. Coordinate client communication and ensure that client expectations and service delivery requirements are addressed. Support effective mobilisation and deployment of personnel, equipment and materials for project execution. Monitor the delivery of maintenance, engineering and other contracted services. Commercial & Financial Oversight: Support the preparation and monitoring of operational budgets and business development targets. Monitor project costs, operational expenditure and resource utilisation. Work with the finance team to monitor invoicing, payment follow-ups and outstanding client obligations. Review commercial proposals and project cost estimates in collaboration with the relevant technical and finance teams. Identify opportunities to improve operational efficiency, control costs and enhance profitability. Monitor revenue performance and business development outcomes against established targets. Client Relationship & Stakeholder Management: Maintain strong relationships with existing clients and develop new client relationships. Act as a key point of contact