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Catalyst Path Consulting is recruiting suitably qualified candidates to fill the following position below:
Job Title: Cashier Manager
Location: Abuja (FCT)
Employment Type: Full-time
Industry: Retail / Supermarket Operations
We are seeking an experienced, proactive, and detail-oriented Cashier Manager to oversee and manage all cashiering operations within a busy retail supermarket environment. The successful candidate will be responsible for supervising cashier teams, ensuring accurate financial transactions, maintaining efficient checkout operations, monitoring cash handling procedures, and delivering excellent customer service. The ideal candidate must have substantial experience in supermarket or large-scale retail operations, strong leadership capabilities, and a high level of integrity.
Cashier Operations Management: Oversee daily cashiering operations and ensure smooth checkout activities. Supervise cashiers and ensure compliance with established cash handling procedures. Ensure accurate processing of cash, POS, bank transfers, and other payment transactions. Monitor cash registers and ensure proper opening and closing procedures. Ensure accurate reconciliation of daily sales and cashier transactions. Team Supervision and Management: Supervise, coordinate, and manage the cashier team. Prepare cashier duty rosters, shift schedules, and work assignments. Monitor staff punctuality, attendance, productivity, and performance. Train new cashiers on POS operations, customer service, and cash management procedures. Conduct performance evaluations and recommend corrective actions where necessary. Cash Control and Accountability: Monitor cash collections and ensure timely submission of daily cash reports. Investigate cash shortages, overages, discrepancies, and transaction irregularities. Ensure proper documentation of refunds, voided transactions, discounts, and cancellations. Implement measures to prevent fraud, theft, cash leakage, and financial losses. Work closely with the Finance and Accounts Department during sales reconciliation and audits. Customer Service and Complaint Resolution: Ensure customers receive prompt, courteous, and professional service. Resolve checkout-related complaints and transaction disputes. Ensure waiting times at checkout counters are minimized. Maintain professionalism and ensure customer satisfaction at all times. Compliance and Reporting: Ensure strict adherence to company policies and operational procedures. Maintain accurate cashier records and transaction documentation. Prepare daily, weekly, and monthly cashier performance reports. Identify operational gaps and recommend improvements. Ensure proper maintenance and handling of POS terminals and checkout equipment.
The successful candidate will be evaluated based on: Accuracy of daily cash and sales reconciliation. Reduction in cash shortages and transaction discrepancies. Checkout efficiency and reduction in customer waiting time. Cashier productivity and staff performance. Compliance with cash handling and operational procedures. Customer satisfaction and complaint resolution. Timeliness and accuracy of operational reports.
and
Bachelor's Degree or HND in Accounting, Business Administration, Finance, or a related discipline. 5–8 years of relevant experience in cashiering or retail operations, preferably within a supermarket or large retail organization. At least 2–3 years of supervisory or managerial experience. Strong knowledge of POS systems, cash management, and sales reconciliation. Good understanding of retail inventory and checkout operations. Proficiency in Microsoft Excel and other relevant reporting tools. Excellent leadership, communication, and interpersonal skills. Strong numerical, analytical, and problem-solving abilities. High level of honesty, integrity, accountability, and attention to detail. Ability to work under pressure and manage a high-volume retail environment.
Apply directly on GetAJob with your profile. Your application goes to Catalyst Path Consulting for this role.
Deadline
30 Nov 2026
Applications
0 candidates so far
Salary
Not disclosed
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