Head, Account Management

Isaacworthub LLC is a fast-growing experiential and creative company delivering exceptional brand experiences across Africa. We are recruiting to fill the position below:

Job Title: Head, Account Management

Location: Lagos

Work Mode: Hybrid

Job Summary

We are looking for a strategic, client-obsessed, and fiercely creative Head of Account Management to lead our client service team, champion our biggest brand relationships, and orchestrate flawless project delivery. What You’ll Do (The Role) Mastermind Client Strategy: Act as the ultimate custodian for our tier-1 clients (FMCG, Telco, Tech, and Lifestyle brands). You will deeply understand their business goals and convert them into winning experiential briefs. Lead & Inspire a Elite Team: Mentor, manage, and scale an ambitious team of Account Managers and Executives. You will set the standard for client servicing, communication, and project management excellence. Drive Commercial Growth: Identify organic growth opportunities within current accounts, lead high-stakes pitches for new business, and take full accountability for client retention and account profitability. Bridge Strategy and Execution: Collaborate closely with our Creative, Production, and Field Operations teams to ensure that what we promise in the boardroom is executed flawlessly on the ground. P&L Management: Oversee account budgets, resource allocation, and agency margins to ensure every experiential campaign is both creatively spectacular and financially successful. Who You Are (The Profile) The Experiential Veteran: You have 9+ years of experience in Account Management or Client Services, with at least 3 years in a leadership role within an experiential marketing, event production, or activation agency. The Relationship Architect: You have a proven track record of managing multi-million Naira accounts and navigating complex, fast-moving corporate brand structures. The Master Orchestrator: You don't just manage relationships; you understand the mechanics of production, venue logistics, vendor management, and field activations. The Pitch Winner: You are a charismatic presenter who can command a room, tell a compelling story, and sell big, unconventional creative concepts to C-level executives. Why Join Us? The Stage is Yours: Lead campaigns for some of the biggest and most exciting brands in Africa. Culture: A fast-paced, high-energy environment where your voice is heard and your creativity is celebrated. Perks: Competitive salary, performance-based account bonuses, comprehensive health insurance, and official vehicle allowances.