IT Officer

Kursi Group Limited is one of Nigeria’s leading diversified conglomerates, recognized for responsible resource management, ethical business practices, and operational excellence. Headquartered in Abuja and duly incorporated with theNigeria Corporate Affairs Commission, the Group operates across mining, mineral processing, jewellery manufacturing, engineering, technology, agriculture, finance, and international trade, with major operational footprints in Kwara and Plateau States. Driven by a vision to create sustainable economic value through innovation and responsible enterprise, the Group has established an integrated value chain that transforms Nigeria’s natural resources into globally competitive products and services. Through its subsidiaries, Kursi Group combines local expertise, advanced technology, and international best practices to support industrial growth, job creation, and community development. We are recruiting to fill the position below:

Job Title: IT Officer

Location: Bode Saadu, Kwara

Employment Type: Full-time

Job Description

The IT Officer is responsible for the full running of the information technology environment at Kursi Group’s Bode Saadu and Ilorin locations: computers and end-user devices, the network and internet connection at each location, user accounts, business applications access, biometric attendance devices, data backup and security, and IT equipment records. The role covers day-to-day support, including helpdesk, equipment and user account tasks, as well as technical responsibilities in network administration, systems and applications, cybersecurity and data protection, and procurement support, so that staff at both locations can work without interruption.

Key Responsibilities

Helpdesk and User Support: Receive, log and respond to staff IT requests and faults, and keep users informed until closure. Provide on-site support at both locations for desktops, laptops, printers, scanners, phones, email and Microsoft 365 applications. Troubleshoot and resolve hardware and software issues, including complex faults and recovery of failed devices and data. Give IT orientation and basic guidance to new staff on resumption. Hardware, Software and Business Applications: Install, configure and maintain computer hardware, software, printers and peripherals, and carry out repairs and replacements. Install and update approved software, operating system updates and antivirus across computers at both locations. Support the configuration and administration of Zoho and Echo CRM, including user roles, permissions and troubleshooting of system-level issues. Create, update and deactivate email and system user accounts, following HR notification of new joiners, movers and exits. Maintain the biometric attendance device(s) at both locations, resolve faults and ensure attendance data is available to HR as required. Network and Infrastructure: Set up, configure, monitor and maintain the local network, Wi-Fi, routers, switches, firewalls, VPNs and servers at each location. Liaise directly with local internet service providers and vendors to restore connectivity and resolve outages quickly. Protect equipment against power fluctuations through the use of UPS units and surge protection, and report recurring power-related damage. Maintain a network layout and record of IP addresses and configurations for each location. Cybersecurity, Backup and Data Protection: Ensure the security of IT systems through data backup, antivirus protection, firewall settings and access control management. Carry out scheduled data backups, keep backup records and test restoration periodically. Protect the confidentiality of staff and company data in line with the Nigeria Data Protection Act (NDPA) and the Group’s confidentiality requirements. Respond to security incidents, suspected breaches and lost devices or data, and report them without delay. IT Projects, Planning and Collaboration: Support the planning and execution of IT projects, including system upgrades, migrations and new installations, under supervision. Plan visits and preventive maintenance across both locations so that issues are addressed before they disrupt work. Collaborate with other departments to understand their IT needs and provide appropriate solutions. Evaluate and recommend new technologies, tools and solutions to improve efficiency and productivity. IT Asset Management and Procurement Support: Maintain an accurate record of IT equipment at both locations, including the staff member each item is assigned to, and keep the IT asset register up to date. Manage the issue, return and repair of IT equipment, and collect equipment from exiting staff. Identify the IT equipment needs of each location, prepare specifications and obtain quotations for approval, and verify items on delivery. Coordinate repairs, warranties and maintenance with vendors, and keep spare parts for critical equipment. Policy, Documentation and Reporting: Support the implementation of the Group’s IT policies, procedures and standards to ensure system reliability, compliance and security. Maintain documentation of IT systems, configurations and procedures for each location for knowledge sharing and training purposes. Keep a log of faults attended to, actions taken and time to resolve, and prepare periodic support reports. Performance Metrics Specific targets and weighting for the metrics below will be defined in the IT Officer’s annual performance agreement/KPI scorecard. Timely resolution of IT support requests and issues within agreed timelines. Uptime and reliability of key IT systems and network connectivity. Compliance with IT security requirements (antivirus updates, backups tested, access control, password standards), incl