IT Specialist

Kursi Group Limited is one of Nigeria’s leading diversified conglomerates, recognized for responsible resource management, ethical business practices, and operational excellence. Headquartered in Abuja and duly incorporated with theNigeria Corporate Affairs Commission, the Group operates across mining, mineral processing, jewellery manufacturing, engineering, technology, agriculture, finance, and international trade, with major operational footprints in Kwara and Plateau States. Driven by a vision to create sustainable economic value through innovation and responsible enterprise, the Group has established an integrated value chain that transforms Nigeria’s natural resources into globally competitive products and services. Through its subsidiaries, Kursi Group combines local expertise, advanced technology, and international best practices to support industrial growth, job creation, and community development. We are recruiting to fill the position below:

Job Title: IT Specialist

Location: Abuja (FCT)

Employment Type: Full-time

Job Description

The IT Specialist provides technical management of Kursi Group’s information technology environment, with responsibility for infrastructure, enterprise applications, information security and IT asset governance across all Group locations, and for day-to-day IT support to staff. The role combines hands-on technical authority with the planning, standard-setting and oversight needed to keep the Group’s systems secure, reliable and aligned with its operational and compliance requirements. The role also provides technical direction and supervision to the IT Officer covering the Bode Saadu and Ilorin locations, setting the standards by which IT service is delivered, reviewing performance, and ensuring a consistent, secure and well-documented IT environment across all Group locations.

Key Responsibilities

Day-to-Day IT Support: Provide hands-on daily IT support to staff, responding to requests and faults in person and remotely, and keeping users informed until closure. Maintain the working condition of desktops, laptops, printers, scanners, phones, email and Microsoft 365 applications used by staff. Prepare and configure workstations, accounts and equipment for new joiners, and retrieve and reset equipment for leavers. Support meetings and presentations by ensuring projectors, screens, conferencing tools and office connectivity are working. Carry out routine checks of office equipment, network, backups and attendance devices, and fix issues before they disrupt work. End-User Services and Technical Escalation: Own the delivery of IT services across the Group, ensuring requests and incidents are logged, prioritised, resolved and closed within agreed service timelines. Diagnose and resolve complex hardware, software and systems incidents, including device and data recovery, applying root-cause analysis to prevent recurrence. Act as the first technical escalation point for Group staff, and provide structured IT orientation and training to staff during onboarding. Enterprise Applications and Identity Management: Administer and optimise the Group’s business platforms, including Zoho and Echo CRM, covering configuration, user roles, permissions, integrations and system-level troubleshooting in collaboration with process owners. Govern user identity and access lifecycle management, ensuring accounts, email and system privileges are provisioned and revoked in line with HR joiner, mover and leaver notifications. Oversee the deployment, configuration and integrity of biometric attendance systems, and ensure reliable attendance data is available to HR. Manage software licensing, patch management and update cycles across the Group’s computing estate. Network, Server and Infrastructure Management: Design and configure, administer and monitor the Group’s network and server infrastructure, including LAN, Wi-Fi, routers, switches, firewalls and VPNs, to maintain high availability and performance. Manage relationships and service levels with internet service providers and technology vendors, and drive prompt resolution of outages. Lead infrastructure design and deployment for new offices, sites and workstations. Maintain up-to-date network diagrams, IP allocations and configuration baselines. Information Security, Data Protection and Business Continuity: Implement and enforce information security controls, including endpoint protection, firewall policy, password standards and access control management. Oversee backup and recovery arrangements, and validate restoration through periodic testing. Ensure IT systems and stored data comply with the Nigeria Data Protection Act (NDPA) and the Group’s confidentiality requirements. Lead the response to security incidents, suspected breaches and loss of data or devices, and escalate material risks promptly to the Head, Human Resources and Administration. Technical Oversight of Site IT (Bode Saadu and Ilorin): Provide technical direction, supervision and performance management to the IT Officer covering the Bode Saadu and Ilorin locations. Define and enforce standard operating procedures, security baselines and service standards for both locations, and monitor compliance. Provide advanced remote and on-site technical support for complex incidents escalated from site, and conduct periodic site visits and assessments. Review and authorise IT equipment requests and expenditure raised by the IT Officer, and consolidate asset, support and incident records from both locations. Coach and develop the IT Officer to build technical capability and sound judgement. IT Asset Governance, Procurement and Vendor Management: Maintain the Group IT asset register as the central record of IT equipment, ensuring traceability of equipment, assignme