Telemarketer

Torah Holding's Limited is a diversified company strategically positioned across key sectors includingreal estate and property development, investment and financial advisory, as well as communications. At Torah, we are driven by a commitment to excellence, innovation, and long-term value creation. Our operations are guided by industry expertise and a client-first philosophy that ensures we deliver tailored solutions with measurable impact. We are recruiting to fill the position below:

Job Title: Telemarketer

Location: Abuja (FCT)

Employment Type: Full-time

Department: Sales and Marketing

Reports To: Sales Manager

Job Summary

The Telemarketer will be responsible for contacting prospective and existing customers by telephone to promote the company’s products and services, generate leads, schedule appointments, and support sales conversion. The candidate must be confident, persuasive, professional, and comfortable communicating with customers over the phone.

Key Responsibilities

Make outbound calls to prospective and existing customers. Introduce and explain the company’s products and services. Generate qualified leads for the sales team. Follow up on enquiries and previous customer interactions. Schedule appointments and sales meetings where necessary. Conduct telephone surveys and collect customer feedback. Maintain accurate records of calls, customer responses, and follow-up activities. Handle basic customer enquiries professionally. Meet daily, weekly, and monthly call and lead-generation targets. Follow approved call scripts and communication guidelines. Escalate complex customer enquiries to the appropriate department. Submit daily and weekly telemarketing reports.

Key Performance Indicators (KPIs)

Number of calls completed. Number of qualified leads generated. Appointment conversion rate. Call-to-sale conversion rate. Quality of customer interactions. Accuracy of call records and reports.

Qualifications

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Requirements