Receptionist

Syx-Brij Nigeria Limited - Our client, Bergstein Hospital is located at 76TOS Benson Road (Beach Road), opposite NNPC Filling Station, General Hospital Road, Ebute, Ikorodu, Lagos. They are recruiting to fill the position below:

Job Title: Receptionist

Location: Ikorodu, Lagos

Employment Type: Full-time Description Our client is looking for a friendly, professional, and customer-focused Receptionist to serve as the first point of contact for our patients and visitors. The ideal candidate will be passionate about delivering exceptional customer service while ensuring smooth front desk operations. If you have excellent communication skills, a warm personality, and the ability to thrive in a fast-paced healthcare environment, we'd love to hear from you.

Key Responsibilities

Welcome and attend to patients and visitors in a courteous and professional manner. Register patients and assist with appointment scheduling. Answer, screen, and direct incoming phone calls and enquiries. Provide accurate information about the hospital's services and procedures. Maintain patient records and ensure confidentiality of all information. Coordinate patient flow and communicate effectively with clinical departments. Receive and distribute correspondence, deliveries, and other documents. Ensure the reception area remains clean, organized, and welcoming. Handle patient enquiries and escalate complaints when necessary. Perform other administrative and front desk duties as assigned.

Requirements

Minimum of an OND, HND, or Bachelor's degree in any relevant field. At least 1 year of experience in a receptionist, front desk, or customer service role, preferably in a healthcare setting. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Good organizational and multitasking abilities. Proficiency in Microsoft Office applications and basic computer operations. Experience using hospital management software is an added advantage. A professional appearance, positive attitude, and ability to work well under pressure. What We Offer Competitive salary. A supportive and professional work environment. Opportunities for learning and career development. The opportunity to contribute to exceptional patient care and service delivery.